At IT Product Supply, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, as well as your privacy rights under the law.
1. Important Information & Who We Are
IT Product Supply is responsible for collecting and managing customer data obtained from our website. If you have any questions or concerns about this Privacy Policy, you can contact us through the following:
If you believe that your personal data is being misused, you have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator. However, we would appreciate the opportunity to address your concerns first.
2. Privacy Policy Updates
We regularly review and update this Privacy Policy to reflect changes in our practices or legal requirements. Any modifications will be posted here with the date of the latest revision. By continuing to use our website after any updates, you accept the revised policy.
3. Keeping Your Information Updated
To ensure accurate records, customers should notify us of any changes to their personal information.
4. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or how they handle your data. We encourage you to read their privacy policies before providing any personal information.
5. What Information Do We Collect?
Personal Data We Collect
Personal data refers to any information that can identify an individual. This includes, but is not limited to:
Identity Data: Name
Contact Data: Delivery address, billing address, email address, and telephone number
Financial Data: Partial payment card details
Transaction Data: Details about payments and purchased products or services
Technical Data: IP address, login details, browser type, operating system, and website usage data
Profile Data: Account details, purchase history, preferences, and survey responses
Marketing & Communications Data: Marketing preferences and communication preferences
Aggregated Data
We may collect statistical or demographic data for analytical purposes. Aggregated data does not personally identify individuals unless combined with personal information.
Sensitive Data
We do not collect sensitive data such as race, ethnicity, religion, political opinions, health information, or criminal records. Please refrain from sharing such information with us.
Children’s Data
Our website is not intended for individuals under 16 years old, and we do not knowingly collect data from children.
6. How Do We Collect Personal Data?
We collect personal data through:
Direct interactions: When you create an account, place an order, subscribe to updates, enter promotions, or contact us.
Automated technologies: Cookies, log files, and tracking technologies collect usage data when you interact with our website.
Cookies & Tracking Technologies
Cookies: Store user preferences and enhance browsing experience.
Log Files: Track IP addresses, browser types, and timestamps.
Tags: Record browsing activity on our website.
7. How Do We Use Your Personal Data?
We only use personal data where legally permitted. This includes:
We do not sell personal data. However, we may share it with trusted third-party service providers, including:
IT and website maintenance providers
Payment processors
Legal and regulatory authorities (if required by law)
All third-party providers are required to handle your data securely and only for the intended purpose.
9. Data Security
We have strict security measures to protect your data from unauthorised access, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.
10. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Order information is stored unless deletion is requested.
11. Your Rights
Under UK data protection laws, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data (in certain circumstances)
Restrict processing of your data
Withdraw consent for marketing communications
Object to data processing (where applicable)
Request data transfer to another service provider
If you wish to exercise any of these rights, contact us at info@itproductsupply.com
By using our website and services, you agree to this Privacy Policy and our use of your personal data as described.
